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Sustainability & Product Stewardship

At Franklin Access, we are committed to the entire lifecycle of our products. From responsible sourcing to end-of-life recycling, we ensure our operations support a circular economy.

Global Take-Back Program

We offer a comprehensive take-back program so you can responsibly process your electronic equipment, regardless of its age or condition.

  • No Minimum Requirements: Our take-back service is available for all eligible products with no minimum requirements in terms of price or quantity.

  • Our Service: This program is managed by Franklin Access and our primary recycler. This service is free of charge to the customers. 

  • Legal Compliance: In regions where specific e-waste laws exist, we participate in approved collective schemes to ensure 100% regulatory compliance.

  • Drop-Off Location: 3940 Ruffin Road, Suite C, San Diego, CA 92123. 
  • When you drop off the devices, please include the complete units with the batteries installed.
Our Primary Recyclers

We only partner with recycling facilities that meet the highest environmental and safety standards.

Techwaste Recycling LLC: ISO9001:2015 / ISO45001:2018 / R2v3 / ISO14001:2015 [View Certs]

Product Longevity & Replacement Parts

We believe the most sustainable product is the one that lasts.

  • Availability: We guarantee that replacement parts and/or technical service support will be available for a minimum of 3 years after production ends for all products.

  • Access Parts: To order parts or a service manual, please contact us cs@franklinaccess.com

Selected Treatment of Materials

In accordance with Annex VII of the EU WEEE Directive 2012/19/EU, we provide detailed documentation regarding materials and components that require selective treatment (such as batteries, circuit boards, and mercury-containing components).

  1. Technical Identification: Detailed reports identifying the location of these materials can be found here: [View Here]

  2. Facility Communication: This information is proactively shared with our network of authorized reuse and recycling facilities via Sustainability & Product Stewardship to ensure safe handling.

Corporate Sustainability (CS) Reporting

Transparency is the cornerstone of our environmental strategy.

  • Reporting Frequency: We publish a Corporate Sustainability Report annually.

  • Standards: Our reports are prepared in accordance with the CDP framework, covering environmental, social, and economic impacts.

  • Latest Report: You can download our latest Sustainability Report here: [View Here]

Declaration of Absence of Post‑Consumer Recycled (PCR) and Biobased Plastic Content

We confirm that our mobile hotspot products, including the RG3100, do not use any post‑consumer recycled (PCR) plastic or biobased plastic in their components or materials.